A client called saying he got some "strange programming" below is status bar in Mozilla Thunderbird and he could not get rid of it. Having no idea what he was talking about, i got on a remote session with him to see what I could do. Sure enough, below his status bar was another gray bar with Red Debug info. Nobody in the office could tell what had happened. So i went on a google search. I found 2 sites that helped out tremendously.
http://kb.mozillazine.org/Gray_bar_below_status_bar
http://support.mozilla.com/en-US/kb/Gray+bar+below+the+status+bar
Evidently the problem is typically a programming issues. This could be caused from Mozilla not being updated, to spyware, to Addons. His problem was resolved by simply updating Thunderbird. But the links provided above lists a few more troubleshooting options
Tuesday, December 9
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